Items designated as “In stock*” are normally held in stock either in our own store or at the various manufacturers / importers UK warehouses, and we will endeavour to despatch the same or next working day except when ordered with other non-stock items. This information is provided in good faith based on the experience we have had with our suppliers, and to comply with Google Shopping’s product availability format. When ordering, please note the delivery lead times marked against each product. If ordering more than one product, we would despatch all items together and therefore the longest delivery period for the items ordered would apply. If you have a particular delivery requirement or would like split deliveries, please contact us before ordering.

With over 80 years of collective experience in the ironmongery and door trade, we have accumulated a vast wealth of knowledge. We are specialists in the preparation of ironmongery schedules for any size and type of contract, from a single dwelling through to large residential and commercial developments. The compatibility of the various ironmongery elements is a surprisingly complex field and we are happy to pass on our expertise upon request. Please complete the contact page with your query and we will endeavour to get back to you within one working day.

Guarantee periods vary according to those offered by the manufacturer. It is important to note that the guarantees are limited to the replacement, refund or partial refund of the product purchased, and we shall not be liable for any associated labour costs whatsoever. It is especially important that items reported as having been received damaged should not have been fitted or altered in any way. For more information on our guarantees and returns policy, please see the information section at the bottom of the screen.